Diversity of Products or Services
Product or Service Quality

After having my 8x10 carpet for just a few weeks I called my designer and complained that the rug shredded horribly .Her answer was the rug came from India and hard telling how it was made but little could she do for me .I haven't owned this rug a year and it is now it my garage it sheds so much my furniture is covered with the fibers coming from it even after almost daily cleaning to help clear this up I even had it professionally cleaned with very little help and certainly none from my designer. I have a small child and couldn't allow him on the rug because he would be covered with fibers coming off carpet . I'm very saddened that a store that says it sells high end items doesn't back their product line .

Product or Service Mentioned: Carpet.

Reason of review: Bad quality.

Monetary Loss: $400.

Preferred solution: Full refund.

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